SMS Consent

1. Current Point-of-Consent Example

The image below recreates the current SnapBody settings screen where users enable text updates.

2. How SnapBody Collects SMS Consent

SnapBody collects SMS consent inside the authenticated SnapBody web application when a user adds a phone number for progress updates and reminders.

The user must actively enable the Text updates control in Settings before SMS is turned on. Consent language remains visible directly beneath the phone number and toggle.

3. Consent Disclosure

The consent disclosure shown to users states:

By enabling text updates, you agree to receive recurring automated SMS messages from SnapBody about your health coaching, reminders, and progress. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help. See our Privacy Policy and Terms of Service.

4. Message Types

SnapBody sends SMS only to opted-in users for:

• progress updates
• reminders to log or confirm updates
• account-related reminder notifications requested by the user

5. Message Frequency

Message frequency varies based on user activity, reminder settings, and whether there is a relevant update worth surfacing.

6. Help and Opt-Out

Users can reply STOP to opt out of SMS at any time. Users can reply HELP for help or contact support@snapbody.co.

7. Consent Recordkeeping

SnapBody stores the SMS opt-in timestamp and associated consent metadata when a user opts in through the web application.

8. Related Policies

• Terms of Service
• Privacy Policy